This Privacy Policy tells you what Clare Richardson does with your personal information.
Telephone: 07722 079699
Email: clare.richardson@compliancesolicitor.com
• Names and contact details
• Addresses
• Pronoun preferences
• Occupation
• Background information about who you are, how you are regulated and your regulatory history
• Adverse media
• Payment details (including bank information for transfers and payments)
• Transaction data (including details about payments to and from you and details of products and services you have purchased)
• Usage data (including information about how you interact with and use my website, products and services)
• Information relating to compliments or complaints
• Client records
• Records of meetings and decisions
• Correspondence
• Website user information
• Name
• Contact information
• Identification documents
• Any other personal information required to comply with legal obligations
• Criminal offence data
• Names and contact details
• Addresses
• Payment details
• Purchase or service history
• Client records
• Correspondence
Under UK data protection law, I must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.
Which lawful basis I rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:
• Your right of access – You have the right to ask me for copies of your personal information.
You can request other information such as details about where I get personal information from and who I share personal information with.
There are some exemptions which means you may not receive all the information you ask for.
Read more about the right of access.
• Your right to rectification – You have the right to ask me to correct or delete personal information you think is inaccurate or incomplete.
Read more about the right to rectification.
• Your right to erasure – You have the right to ask me to delete your personal information.
Read more about the right to erasure.
• Your right to restriction of processing – You have the right to ask me to limit how I can use your personal information.
Read more about the right to restriction of processing.
• Your right to object to processing – You have the right to object to the processing of your personal data.
Read more about the right to object to processing.
• Your right to data portability – You have the right to ask me to transfer the personal information you gave me to another organisation, or to you.
Read more about the right to data portability.
• Your right to withdraw consent – When I use consent as my lawful basis you have the right to withdraw your consent at any time.
Read more about the right to withdraw consent.
If you make a request, I must respond to you without undue delay and in any event within one month.
To make a data protection rights request, please contact me using the contact details at the top of this privacy notice.
• Contract – I have to collect or use the information so I can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
• Legal obligation – I have to collect or use your information so I can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.
• Legitimate interests – I am collecting or using your information because it benefits you, me or someone else, without causing an undue risk of harm to anyone.
All of your data protection rights may apply, except the right to portability.
My legitimate interests are:
• Entering into or carrying out a contract with my client.
• Establishing and maintaining a business relationship with you or my client.
• Managing my own business risks.
For more information on my use of legitimate interests as a lawful basis you can contact me using the contact details set out above.
• Legal obligation – I have to collect or use your information so I can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.
• Contract – I have to collect or use the information so I can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
• Legal obligation – I have to collect or use your information so I can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.
• Legitimate interests – I am collecting or using your information because it benefits you, me or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. My legitimate interests are:
• Understanding what has happened, identifying what steps need to be taken to resolve the complaint or claim and identifying whether any steps can be taken to prevent similar complaints or claims in the future.
• Ensuring that my professional indemnity insurance responds when required.
• Obtaining professional advice and assistance.
For more information on my use of legitimate interests as a lawful basis you can contact me using the contact details set out above.
• Directly from you
• Publicly available sources
• Clients
With the exception of financial records, I keep personal data for up to six years after I have been contacted or last provided services to the client whose business relationship resulted in my holding the personal data.
My file records and correspondence are deleted in the January of the following year.
Financial records will be retained indefinitely. Contact details I use for billing clients will therefore be retained for longer.
Others I share personal information with:
• Insurance companies, brokers or other intermediaries
• Professional or legal advisors
• Regulatory authorities
• Organisations I am legally obliged to share personal information with
If you have any concerns about my use of your personal data, you can make a complaint to me using the contact details at the top of this privacy notice.
If you remain unhappy with how I have used your data after raising a complaint with me, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Last updated May 2026
